Item will be shipped the same or next business day after the payment is received. Please examine the item carefully upon arrival and report any found damages to the delivery person and us. We will do our best to file damage claims with the carrier. We only ship to the US lower 48 states. Local pickup is available.
Items must be returned within 30 days after delivery. Please contact us for the required return authorization number (RAN). Returns without RAN will not be processed. All items must be shipped back in the original boxes at the buyer's expense. Once received, items, if found faulty, will be either repaired or replaced at our cost, or fully refunded as customer requests. Please be advised, however, that shipping and handling fees are not refundable. In case of return, please do NOT throw away the original boxes. Kindly notify us by email before returning items. We will charge 15% restocking fee if items are returned for any other reason than being defective.